Frequently Asked Questions
Everything you need to know about our sustainable essentials.
What materials do you use in your clothing?
We prioritize organic and natural materials. Our collections are primarily made from GOTS-certified Organic Cotton, Tencel, and Linen to ensure a clean supply chain and low environmental impact.
How should I care for my MATE pieces?
To extend the life of your garments and save energy, we recommend washing in cold water with eco-friendly detergent and laying flat to dry or tumble drying on low.
What is your return policy?
We offer returns and exchanges on unworn, unwashed items with tags attached within 30 days of purchase. Please note that some sale items may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your dyes non-toxic?
Absolutely. We use low-impact, non-toxic dyes that are better for your skin and the planet, adhering to strict environmental standards.